FAQ
Good questions
Straight answers.
Walking, paying, kit, timing and refunds, answered plainly. If your question isn’t here, write to us.
Can I walk instead of run?
Yes, at any distance. Choose 3K, 5K or 10K when you register and run it or walk it. Walkers are welcome, and every finisher gets the same medal and certificate.
Can I change my distance after registering?
Email us with your reference before kit collection and we’ll change it where we can. Moving to a longer distance means paying the difference; moving to a shorter one is not refunded.
Is there an age limit?
No. The run is for all ages. Under-18s take part with a parent or guardian’s consent (that’s part of the declaration on the form), and young children should be accompanied on the route.
How do I pay the entry fee?
Right after you register you’re taken to a secure Razorpay page where you can pay by UPI, card, net banking or wallet. The same link is in your confirmation email if you want to pay later. Your place is confirmed the moment the payment goes through.
Payment is collected offline. After you register we’ll send you payment instructions by email or WhatsApp. Your place is confirmed once we receive your payment.
I didn’t get a confirmation email. What now?
Check your spam or promotions folder first. If it isn’t there, write to us with your name and mobile number and we’ll resend it. Your registration is saved either way.
When do I get my bib and T-shirt?
Kit collection details (date, time and place) are sent to registered participants before the run. Bring your registration reference and a photo ID.
Is the run timed?
It’s a community run, not a race, so there are no timing chips or rankings. Everyone who finishes gets a medal and a certificate.
What should I bring?
Comfortable shoes, your bib, a cap and sunscreen. Water is provided on the route and at the finish. Please arrive about 45 minutes before flag-off.
What if it rains? Can I get a refund?
The run goes ahead rain or shine unless conditions are unsafe, in which case we’ll update you by email. The entry fee is a contribution to children’s education and community service in Mak BTR and is non-refundable and non-transferable, whatever the reason. Please be sure before you pay. Full details are in our Cancellation and Refund Policy.